This includes all items that are currently in-stock, and all pre-order items. Please note that all order cancellation requests are subject to a non-refundable 10% cancellation fee. Rush-Order items are usually shipped within 24 hours so these requests must be sent in as soon as possible after placing the order. Orders can be cancelled before the items are shipped by contacting our customer service e-mail: requests MUST be sent within 24 hours of the order being placed to attempt to cancel the order.
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will have all orders cancelled and will not be allowed to purchase those products.Īt this time, all Pre-Order products must be paid in full at the time of purchase to ensure your reservation. Purchasers who abuse this rule by creating multiple names, addresses, etc. If you place multiple orders for items that have a "Per Customer Limit", the orders over the limit will be cancelled unless otherwise arranged. You may contact us if you believe the Fraud Risk is false to attempt another purchase. Mismatched billing/shipping address, lack of CVV code, mismatched IP address, etc.) we will most likely cancel your order. If your order shows up as a Fraud Risk (EX. This will always be our worst case scenario if all other options are unsuccessful with providing the product. We reserve the right to cancel any order at any time and provide a full refund to the purchaser before fulfillment of the order. Hidden Fates, Champion's Path, Special Collection Sets, etc.) The most commonly shorted products are specialty items outside of regular sets or products. While unlikely, distributors do short their buyers on products in some instances. We will always do our best to not oversell products to avoid cancellations. Please contact for any cancellation requests.Īllocations of products are not known until after distributor orders are due. Pre-Ordered products are available to cancel (10% fee may apply, please see "Cancellation Policy") from the time the order is placed, until the order with our distributors are due. If your order consists of in stock items or other Pre-Order items that release on a different day, the order will NOT be shipped until ALL items are in stock. Please remember it can take some time for your bank or credit card company to process and post the refund too.All Pre-Order products will be shipped on or before the release date unless otherwise noted. If approved, you’ll be automatically refunded on your original payment method. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Unfortunately, we cannot accept returns on sale items or gift cards. Please get in touch if you have questions or concerns about your specific item. We also do not accept returns for hazardous materials, flammable liquids, or gases. Not Just Gamin' will cancel your order and reach out to customers to offer the reward or discount in question on the original MSRP price listed on the website.Ĭertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Rewards and discounts can not be applied to items already on sale or discounted.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You can always contact us for any return question at and issues
Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
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